Shipping Policy

Temporary Authorization Hold

When you place your order, instead of immediately charging your card, we place a temporary authorization hold in case your total turns out to be higher due to special requests, added items, replacement items, or weight adjustments ( Meats ). 

We place the authorization hold 15% higher than your estimated order total. After delivery, the hold will drop off, and your card will be charged for the final total. 

 
Delivery Areas & Fee

Items offered on our website are  available for delivery to addresses in Toronto, Richmond Hill, North York, Markham and Vaughan. 

Orders over $ 79 will be delivered free of charge, and orders under $ 59 will cost $5.5 to deliver.

 

 

GTA

Delivery Times and Date

We Deliver your orders between 6 p.m to 8 p.m o’clock of every day. And you can schedule the delivery date that will be provided to you once your order is placed on checkout page.

 

Since our goal is to prepare fresh meat and bakery product, we need one day for prepare your order. And orders made before 9:00 p.m will be delivered tomorrow (Monday-Friday). 

Refund Policy & Satisfaction Guarantee

Our #1 priority here at Salam Delivery is your happiness. which means was stand by our service 100%, no matter what, no holds barred. If you have a problem, we will solve it. Refund it. Send you new item. Whatever it takes. We’re here for you. Happiness guaranteed.

If a product you receive is in poor condition or it is wrong, please report it to info@salamdelivery.com or through the phone 6478706978 so we can find you a solution. Refunds can be made directly to the payment method used in the order.

Refunds directly to the card may take 5 to 10 business days to be reflected in your account.

Return Policy

We do not accept returns or exchanges unless the item you purchased from our butcher shop. If you receive a defective item we will refund your payment, please contact us at info@salamdelivery.com or 6478706978 with details of the product and the defect.

Questions

If you have any questions about the delivery and services or your product, please feel free contact us at 6478706978 or info@salamdelivery.com.